Isleta Amphitheatre Rules
Please be aware that all rules are subject to change. Please follow official venue rules for the best possible experience and safety of all patrons. The official venue site is here.
Isleta Amphitheatre is proud to offer a fun and relaxing space to enjoy live entertainment. To keep the venue enjoyable for all, they have created a set of rules and policies guests are expected to follow. Please take the time to read these rules, as failure to abide by them may result in expulsion without refund or banning. If you have any questions, please call 505-452-5100. Please follow the venue rules for the safety and well being of all patrons attending concerts.
The venue does not permit any outside alcoholic beverages to be brought into the venue. However, they offer a wide variety of alcoholic beverages for purchase once inside the venue! A valid and current Driver License or State ID card is required to purchase alcohol, and guests will be required to show their ID every time they purchase.
Pets are not allowed within the venue. However, Isleta Amphitheatre welcomes service animals. Please note that emotional support animals may not qualify as service animals.
To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (4.5”x 6.5”).
The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check with the box office for the show you will be attending to ensure that the venue will be allowing cameras in.
Cashless Venue Policy
All points of sale will only accept credit, debit, or mobile pay (such as Apple Pay or Google Pay). In the event you are not carrying a credit or debit card, staff will be available on site at the Guest Services Booth in the Front Plaza to exchange cash for card, dollar for dollar, without any service fees.
Outside lawn chair are allowed. Please note that chairs must be no more than 9 inches off the ground and may not be in a bag/exterior covering. Additionally, due to new screening technology all guests bringing a personal lawn chair need to enter through Gate 5.
Children 2 and under do not require a ticket, but must sit on a parent’s lap. Please note that strollers are not permitted into the venue.
Clear Bag Policy
To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). No other bags of any type will be allowed.
Guests are welcome to bring the following items to the venue for most shows.
- Clear Bag/Totes – no larger than 12 x 6 x 12
- Small Clutch Purse – no bigger than the palm of your hand 4.5 x 6.5
- Fanny Packs
- Factory Sealed Water Bottle – up to one gallon per person or empty bottle to fill inside
- Cameras – non professional only, no detachable lens
- Small tote/parasol umbrellas
- E-Cigarettes & Vape Pens ONLY IN PLAZAS AND LAWN AREA
- Personal Misting Fans – must be emptied upon arrival
*** Subject to change based on the show.
The following items are not allowed within Isleta Amphitheatre. Please leave these items at home. If a guest is found to be in possession of these items they may be expelled without refund or banned.
- Lawn Chairs
- Weapons of any kind / Knives
- Outside food or drink, except factory sealed water
- Large Bags/Backpacks that aren’t clear and larger than the palm of your hand
- Coolers of any kind
- Illegal drugs/substances
- Glass containers
- Laser pointers
- Glow sticks
- Animals (except service animals)
- Large umbrellas
- Selfie sticks
- Go Pros
- Tablets / iPads
- Spike jewelry / Wallet chains
- Any other item deemed inappropriate by management or the visiting entertainer
*** Subject to change based on the show.
Due to Illinois law, no smoking is permitted inside the pavilion, or in any enclosed buildings (including bathrooms). Designated smoking areas are the North and South Plaza. While the venue does not restrict smoking on the lawn, if guests around you are complaining, they will ask you to smoke in the plazas.
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